Resumé

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Driven, thoughtful, and creative User Experience Strategist and Designer focused on creating intuitive, impactful digital experiences. I recently served as a UX Strategist at Booz Allen Hamilton, leading and supporting human-centered design work across research, prototyping, and strategic planning initiatives. I bring strong skills in collaboration, creative problem solving, and translating user needs into clear, usable solutions. I’m excited to continue growing my career in environments where empathy, creativity, and innovation drive meaningful user experiences.


User Experience Strategist & Designer

Booz Allen Hamilton | 2023 – 2025

✦ Co-led UX research, stakeholder workshops, and synthesis across multiple federal digital initiatives to improve public health data usability.

✦ Designed interactive wireframes and prototypes for high-impact government platforms, balancing accessibility, clarity, and stakeholder expectations.

✦ Co-created a reusable component library and contributed to design system enhancements to streamline future design workflows.

✦ Conducted foundational HCD research, including 50+ user interviews, and translated findings into 20 insights and actionable recommendations.

✦ Provided guidance to junior team members and supported cross-team alignment through design reviews and collaborative workshops.


User Experience Designer

County of Santa Clara | 2019 – 2022

✦ Meet and collaborate with team members and stakeholders to identify the specs, the target audience, and determine the project scope

✦ Strategize, plan out, and carry out the UX research process for each project

✦ Validate the design and content and find solutions to end user pain points by collecting qualitative and quantitative User Experience data, conducting user testing, and analyzing user feedback/activity

✦ Create UI visuals such as wireframes and prototypes for current standard screen sizes to show UX flows and interactions


Web & Graphic Designer

County of Santa Clara | 2017 – 2019

✦ Meet with clients or the project director to determine the scope of a project and advise clients on strategies to reach a particular audience and/or determine the message the design should portray

✦ Create images that identify a website or County agency

✦ Develop Graphics and visual images using computer software packages to be used on websites, such as templates, mock-ups, banners and logos.

✦ Present the design to clients or the project director and incorporate recommended changes into the final design


Recognition

Passionate Service Award | Booz Allen Hamilton, 2024

Recognized for outstanding visual design, creativity, and collaboration on a high-profile federal digital initiative. Praised for elevating the user experience of a public health data resource and contributing thoughtful, strategic feedback across a multidisciplinary team.


Education

Digital Media BFA

San José State University
San José, CA

User Experience Certification

UC San Diego Extension
San Diego, CA


Other Qualifications

Professional Skills

✦ UX Design, Strategy & Research
✦ Affinity Mapping & Insight Synthesis
✦ Wireframing & Interactive Prototyping
✦ Workshop Design & Facilitation
✦ HTML & CSS
✦ JavaScript (familiar)
✦ Agile / Scrum Workflow Familiarity
✦ Creative Problem Solving & Attention to Detail
✦ Cross-Functional Collaboration
✦ Effective Communication & Public Speaking
✦ Time Management & Adaptability
✦ AI Prompt Crafting & Workflow Optimization (ChatGPT)
✦ Stakeholder Alignment & Change Navigation

Design Tools & Platforms

UX & Design:
✦ Figma
✦ Miro
✦ Mural
✦ Adobe Photoshop
✦ Adobe Illustrator
✦ Adobe Premier
✦ Axure (familiar)
✦ Sketch (familiar)
✦ InVision (familiar)

Workflow & Collaboration:
✦ Google Workspace
✦ Jira
✦ Azure DevOps (familiar)
✦ SharePoint (familiar)

Operating Systems:
✦ Mac OS
✦ Windows OS

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